"I had a coat ruined
by a prominent dry cleaners, so I told Al as long as he
was looking at businesses, find me a good dry cleaners," Mary
joked.
"I really don't know why I bought it," admitted Al Keywood,
a former vice president. "I was burned out on big business.
I wanted to be involved with something that was quality
rather than volume oriented."
Since taking over, the Keywoods have purchased new equipment
and now offer several specialty services. Concentrating
heavily on quality service has made the difference. They
have branched out in wholesale service and are the dry
cleaners for Virginia Stage, Virginia Opera and Virginia
Symphony and most of Norfolk's finest hotels.
Still a family-run business, S. Ray Barrett Cleaners
can hold its own against the competition of budget cleaners
and chain operations, the Keywoods say.
"They have no effect on us," Al Keywood said. "We're
at the top end of the quality scale and our business keeps
growing."
"When we bought this business we decided to keep the
name, because it had such a fine reputation," Mary added. "To
have survived all these years, they must have done something
right. We just want to keep that going."
In addition, when you step into the lobby at 21st Street,
you will feel the difference. The lobby is tastefully
decorated with antiques and the customer service will
far exceed your expectations. Just another example of
the Keywoods' commitment to tradition and quality.
You Can Trust The Quality Of Service
We Provide!

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